Free checklist
Tesla delivery checklist
119 things to check on delivery day before you drive away in your new Model 3, Model Y, Model S, Model X or Cybertruck. Tick them off on your phone or print this page. Items marked Key check are the ones to do even if you're short on time.
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Found a problem? Note it and take photos before you accept the car, and ask the delivery advisor to log it. Features vary by model, year and options; check your owner's manual.
Documents & Paperwork 7 VIN matches paperwork Key check Compare the VIN on the windshield corner and door jamb label with the purchase agreement and the Tesla app. Trim, options and wheels match your order Key check Confirm model, trim, paint, interior, wheels and any paid options (like tow hitch) match what you ordered or were advertised. Odometer reading is as expected Key check New cars should show very few miles. Used cars should match the listing or seller's claim. Key cards and accessories received Key check Count the key cards and any items included with your order (charging adapters, etc.). Vehicle appears in your Tesla app Key check Confirm the car is linked to your Tesla account. If you are buying a used car from a third party, it may not appear in your Tesla app until the transfer of ownership is complete. Save your paperwork Photograph the purchase agreement, bill of sale or registration, and any delivery forms. Full walk-around photos Key check Take photos of all sides of the vehicle, the windshield, roof, and trunk hatch glass, and all four wheels before you leave, in good light. Exterior Body & Paint 19 Front bumper Key check Look for scratches, chips, dents, cracks and paint defects. Hood and front panel gaps Key check Gaps around the hood should be even on both sides with no panel sitting proud. Front fenders Check both for dents, scratches, chips and paint flaws. Driver-side doors Check front and rear doors for paint defects, dings and alignment with neighboring panels. Passenger-side doors Check front and rear doors for paint defects, dings and alignment with neighboring panels. Panel gaps are consistent Key check Compare gaps between doors, fenders, pillars and roof from each side. Uneven gaps are worth documenting. Rear bumper Key check Look for scratches, chips, dents, cracks and paint defects. Trunk lid alignment and seal Model 3 only Close the trunk and check the gaps, paint and seal around the lid. Liftgate alignment and seal Model Y, Model S, Model X only Close the liftgate and check the gaps, paint and seal around it. Roof and glass roof edges Look for scratches, dents, paint defects and bubbling along the roof and seams. Paint finish consistency Key check Model 3, Model Y, Model S, Model X only View the car in daylight from several angles. Look for orange peel, dust specks, overspray or mismatched panels. Door handles present and working Key check Model 3, Model Y, Model S, Model X only Tap or press each of the four handles and confirm each presents and operates smoothly. Window seals and exterior trim Rubber seals should be seated with no peeling, gaps or loose trim pieces. Underbody and rocker panels Look low along the sides and under the bumpers for scrapes, cracks or bent parts. Stainless steel body panels Cybertruck only Look over every panel in good light for scratches, scuffs, fingerprints that will not wipe off, and rust-colored specks. Gaps at doors, hood and tonneau cover Key check Cybertruck only Check that the gaps around the doors, hood and bed cover are even from end to end and that nothing sits proud of its neighbor. Doors open from outside and inside Key check Cybertruck only Open and close every door from outside and inside using the controls provided, and confirm each one latches fully. Falcon wing doors Key check Model X only Open and close both rear doors from the touchscreen, the app and the door handles. They should move smoothly and without warnings. Check the seals and the sensors along the door edges. Leave room above and beside the car. Front doors open and close Model X only Open and close both front doors using the handles and the touchscreen, and confirm they latch fully and the seals are intact. Glass, Lights & Wipers 12 Windshield Key check Look for chips, cracks and scratches, including in the driver's line of sight. Side windows Check all side glass for scratches, chips or distortion. Rear window Check for scratches, cracks and defroster line damage. Glass roof Check for scratches, chips and uneven window dye. Headlights Key check Test low beams, high beams and auto mode. Both sides should work and look alike. Taillights and brake lights Key check Use a helper or a reflective surface to confirm both sides light up on braking. Turn signals and hazards Key check Test left and right signals and hazard flashers, front and rear. Front fog lights Model 3, Model Y, Model S, Model X only if equipped If your vehicle has fog lights, turn them on and confirm they work. License plate lights Confirm the lights over the plate work at night or in a dark area. Windshield wipers and washer spray Key check Run wipers at each speed and use the washer. Check for streaking, chatter, proper spray aim, and that no washer fluid leaks onto the ground. Front Camera washer spray Key check Model 3, Model Y, Model S, Model X only If your vehicle has a front bumper camera, test the washer spray. Light bar and bed lights Cybertruck only if equipped If equipped, turn on the front light bar and the bed lights and confirm they work evenly. Wheels & Tires 4 Charging & Battery 6 Interior 12 Dashboard and trim Check for scratches, loose pieces, rattles and uneven gaps. Door panels Check all four for scuffs, loose trim, worn areas, and that all trim panels are the same color. Headliner and pillars Look for stains, sagging and marks. Seat upholstery Key check Check all seats for rips, stains, stitching problems and wear. Seat belts Key check Buckle and unbuckle each belt, and confirm each retracts smoothly. Floor mats and carpet Check for stains, moisture and damage, and that mats sit correctly. Center console Open the lid and check cup holders, storage areas and latches. Glovebox Open and close it from the touchscreen and by hand. Sun visors Check that both move and hold position, and that mirror lights work. Manual door releases Key check Find and test the mechanical door release for each door so you know how it works. Interior trim and liner fit Cybertruck only Press along the trim and liners. They should sit snug and fully clipped in with no loose or lifting edges. Interior damage check Key check Look over the dashboard and trim, door panels, headliner and pillars, and floor mats and carpet for scratches, stains, loose pieces, uneven gaps or other damage. Seats 8 Electronics & Controls 18 Touchscreen responds everywhere Key check Touch all areas of the screen and check for lag or unresponsive spots. Screen display quality Key check Look for dead pixels, discoloration, yellowing or bubbling, especially on a white background. Speakers and audio Key check Play music or radio and check all speakers for buzzing, distortion or silence. Bluetooth and phone calls Key check Pair your phone, play audio and make a call to check the speakers and microphone. Voice commands Try a voice command such as adjusting the temperature or opening the glovebox. USB ports Key check Plug a phone into each front and rear port and confirm it charges. Wireless phone charger if equipped Place a compatible phone on the pad and confirm charging. Steering wheel buttons and scroll wheels Key check Test every button, scroll wheel and control on the steering wheel. Horn Key check Press the horn and confirm it sounds. Interior and ambient lighting Test dome lights, footwell lights and ambient lighting if equipped. Mirrors Key check Adjust, fold and check auto-dim on all mirrors. All four windows Key check Run each window up and down, including one-touch and anti-pinch. Test the rear window lock. Phone key and key card Key check Lock and unlock the car with the phone key and with the key card. Wi-Fi and connectivity Connect to Wi-Fi and confirm maps, media and other connected features load. Software version and updates Key check Note the software version and check for any pending update. It may take a few weeks for your car to receive the latest version after delivery. Navigation and GPS Enter a destination and confirm the map shows your position and routes correctly. Rear screen if equipped Test the rear seat screen and its controls if your vehicle has one. Key fob Key check Model S, Model X only if equipped If your car came with a key fob, lock and unlock the car and open the frunk and liftgate with it. Check that the fob battery is not weak. Climate 6 Cameras & Safety 6 Frunk, Trunk, & Storage 9 Frunk opens and closes Key check Open it from the touchscreen and the app, and confirm it latches fully. Frunk interior Check the liner, latch and interior for damage or dirt. Trunk operation Model 3 only Open and close the trunk using the touchscreen, button and app. Liftgate operation Key check Model Y, Model S, Model X only Open and close the power liftgate using the touchscreen, button and app. Sub-trunk storage Model 3, Model Y, Model S, Model X only Lift the floor panels and check the liners and storage areas. Often times some accessories are located in the sub-trunk storage area. Cargo cover Model Y only if equipped Install the cover and confirm it latches and retracts properly. Powered tonneau cover Key check Cybertruck only Open and close the cover from the touchscreen and the app. Watch for smooth movement, no binding or rubbing, and a full seal when closed. Tailgate Cybertruck only Lower and raise the tailgate. Confirm it latches, holds its position, and that the edges and seals are undamaged. Bed outlets and tie-downs Cybertruck only if equipped If equipped, test each bed power outlet with a device. Check that the tie-down points are present and firm. Test Drive 12 Gear selection Key check Shift between park, reverse, neutral and drive and confirm each engages. Tracks straight Key check On a flat road, let go lightly and see whether the car pulls left or right. Steering wheel centered Key check Confirm the wheel is straight when driving straight. Acceleration is smooth Accelerate gently and firmly and check for hesitation, jerks or unusual noises. Braking and regen feel Key check Brake gently and firmly. Check for pulsing, grinding, or inconsistent regen. Noise at speed Key check Drive at 45 to 65 mph and listen for rattles, squeaks and wind noise. Suspension over bumps Drive over rough pavement and listen for clunks or rattles. Vibration at highway speed Note any shaking in the wheel or seat, which may indicate a tire balance problem. Low-speed turning Turn the wheel fully each way at low speed and listen for creaks or clicks. Adjustable ride height Cybertruck only Raise and lower the suspension using the touchscreen. Confirm each height is reached without warnings and that it holds. Steering and rear-wheel steering Cybertruck only At low speed, turn lock to lock. Steering should feel smooth and consistent with no noises or warnings. Air suspension height Model S, Model X only if equipped Raise and lower the suspension from the touchscreen. Each height should be reached without warnings, and the car should not sag overnight. Do it in the app VoltCoach shows only the checks for your exact car, lets you photograph each issue, and turns them into a report to share with Tesla. It also tracks your order and counts down to delivery day.
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