Delete your VoltCoach account and data

You can delete your account and everything VoltCoach's server keeps about you at any time, on iPhone, iPad or Android.

In the app

  1. Open VoltCoach and go to More > Account.
  2. Tap Delete my data, read what is deleted, then tap Delete everything and confirm.

Only want to stop something? Sign out of your VoltCoach account stops syncing on that phone, and Disconnect under More > Account > Tesla stops VoltCoach using your Tesla account. Neither deletes anything.

This happens immediately. It does not cancel a Pro subscription; cancel that in the App Store or Google Play subscriptions settings.

Without the app

Email support@voltcoach.app from the email address you sign in with (Apple or Google), with the subject "Delete my VoltCoach account". We confirm by reply and delete everything within 30 days, usually much sooner.

What is deleted

  • Your VoltCoach account and everything synced to it: vehicles, inspections, documents, logs, photos and files, and your sign-in details.
  • Everything our server keeps about your cars: readings, trips, charging sessions and battery summaries, trip locations, car alert and Sentry alert history, and push notification tokens.
  • The Tesla sign-in, automations, Smart charging settings (including your home location) and run history kept for Automations. Your cars are also told to stop sending data to us.
  • On the phone you delete from, the app's data is erased too.

What may be kept

  • Coach answers you rated, and how-to questions Coach couldn't answer, kept for up to 180 days without anything that identifies you or your car, so they can't be linked to your account.
  • Daily usage totals, which never contained anything that identifies you.

If you never signed in to a VoltCoach account or connected your car, VoltCoach's server holds nothing about you: your data is only on your phone, and deleting the app removes it. Details are in the privacy policy.